Error EAN Location Database

Your users may see the following prompt appear when inputting a City, Landmark or Airport search term.

SDFErrorMessage.png

This is caused by the user not having enough rights on the EANLocationData.sdf file that forms part of the software deployment manifest.

This file is a small database that contains all the possible search locations to be used in the EAN API. When users are performing a search, the SDF file will create temporary tables to facilitate the linking of various tables and fields being searched.  Users must therefore have READ/WRITE access to this file. 

This error typically only occurs in a Citrix/Terminal Services environment due to how controlled those environments can be - our ClickOnce deployment utilises a sandboxed area belonging to the user where they have FULL CONTROL on all files automatically.

To rectify the above error, simply navigate to the EANLocationData.sdf file in the c:\navitas\expediagdsintegrator folder on the servers/workstation and edit the properties to ensure EVERYONE has READ/WRITE access to the file. In some cases you may have to provide FULL CONTROL access rights depending on how restrictive other rules are on your configuration.

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