Your users may see the following prompt appear when inputting a City, Landmark or Airport search term.
This is caused by the user not having enough rights on the EANLocationData.sdf file that forms part of the software deployment manifest.
This file is a small database that contains all the possible search locations to be used in the EAN API. When users are performing a search, the SDF file will create temporary tables to facilitate the linking of various tables and fields being searched. Users must therefore have READ/WRITE access to this file.
This error typically only occurs in a Citrix/Terminal Services environment due to how controlled those environments can be - our ClickOnce deployment utilises a sandboxed area belonging to the user where they have FULL CONTROL on all files automatically.
To rectify the above error, simply navigate to the EANLocationData.sdf file in the c:\navitas\expediagdsintegrator folder on the servers/workstation and edit the properties to ensure EVERYONE has READ/WRITE access to the file. In some cases you may have to provide FULL CONTROL access rights depending on how restrictive other rules are on your configuration.