Accessing Navitas tools on Selling Platform Connect and the NEW Amadeus SmartScript API

New SmartScript Bridge (API)

In late 2020, Amadeus discontinued their old +Script API in Selling Platform Connect and all agencies are now required to utilise their SmartScripting infrastructure instead. This requires both a change in your Selling Platform Connect configuration and the installation of their SmartScript Bridge.

The SmartScript Bridge is the 'API' we use to gather information from the GDS and is now the only pre-requisite for our tools to work successfully on Amadeus Selling Platform Connect. With the SmartScript Bridge, Amadeus has also removed the reliance on Internet Explorer - and the associated settings that used to be in place for Amadeus Plus Script - so customers are now able to access Amadeus Selling Platform Connect via Chrome, Edge, Firefox etc.

To have the necessary configuration changes performed, and to access the latest SmartScripting Bridge installation, Agencies will need to contact their Amadeus Account Manager.  Please ask them to ensure SmartScripting has been activated against your Office ID and that the Navitas Desktop Launcher settings are added to your Selling Platform Connect configuration. As of Jan 2024 the latest version of the SmartScripting Bridge installer was v5.5.0

NOTE If you work in a Terminal Services / Citrix environment it is important to flag this with Amadeus as they need to deploy the changes in a slightly different way.

In addition, there are a couple of things to make you aware of when moving over to the new Smartscript API;

Launching Applications

Our applications are no longer launched from the toolbar or Script menu within Selling Platform Connect –  instead, like most other applications, they are now launched from the Start Menu in Windows.  Note: Once you have run the application at least once you can also pin the application icon to the Window task bar for ease of access.

The recommended option for pinning the application to the task bar is as follows;

Search for the application name via the Windows Start Menu (bottom left corner), in our example below we will use Decoder Suite, once found, right click and select 'Pin to Taskbar'. 

Pricing Increase

There will be an increase to our pricing for running the tools on the new Amadeus Smartscript API.

This new API incurs a charge from Amadeus, and as a result we will have to increase our pricing a little to cover this increased cost. Please contact us to discuss the charge for the tools you are using. 

Troubleshooting

For support with any issues, please refer to https://navitas.zendesk.com/hc/en-us/articles/360016448417-How-can-I-troubleshoot-issues-with-the-NEW-Amadeus-SmartScript- in the first instance.

Any Queries

Please let us know if you have any further questions by raising a help desk ticket via [e-mail]