Navitas Smartpoint Connector

For agencies that have access to multiple connections within Travelport Smartpoint, our solutions need be aware which connection is currently in use by the consultant. The Navitas Smartpoint Connector is a simple plugin that keep track of the connection in use, regardless of how the user switched to the new connection.

To Install:

1. Download the DLL file provided below (this will download to your browsers Download directory)
   • if your Browser prompts you that the DLL is 'Dangerous', select to Keep the download
     

     

   • If the file get renamed anything other than "0010.01.NavitasSmartPointConnector.dll" then please rename it back to this exact filename
2. The DLL will need to be marked as 'Safe' - so find the DLL in the browsers download folder and right click on it and select 'Properties' from the menu that appears.
3. If the 'Unblock' check box is shown on the Properties window, select this box and click OK
   

   

4. Copy the DLL into the Smartpoint directory
   • NB: only use this specific directory - C:\Program Files (x86)\Travelport\Smartpoint
5. Open Smartpoint
6. Make the following entry in the Smartpoint window #DELETEPLUGINCACHE and press enter. Smartpoint should respond with 'Plugins Cache file deleted'
7. Make the following entry in the Smartpoint window to restart the system #RESTART

This will reload Smartpoint and load in the new plugin and our products will start to work correctly.

PLEASE NOTE: 

• If your Agency uses Navitas PNR Watcher v3.x then you do NOT need this connector as the functionality is built into PNR Watcher Plugin
• This plugin is only for use with Smartpoint 5.0 and above.
• This plugin should only be deployed for users who have multiple connections configured in the Galileo TCP/IP Control Panel applet - it is not used for any other users
• For agencies using Citrix or Terminal Services environments, each user may need to follow steps 2, 3 and 4 individually for their own cache to be cleared (one copy of the DLL is required on each server)