Please ensure that only ONE method of installation is used, either the 'Each PC' install or the 'Terminal Service/Citrix' Install - there will NEVER be a need to have both methods installed on the same machine.
This article is ONLY for customers that operate in a Terminal Services or Citrix environment. This installation should NOT be used for customers who have individual machines for each user.
To summarise the difference compared to the standard installation :
- The Navitas Hub runs as a Windows Service on the Server and opens the connection for ALL users who log into that server.
- The Navitas Hub needs to be installed and run ONLY on the server(s). The user profiles should not be running their own instance of the Navitas Hub.
- The Navitas products / solutions can be installed via ClickOnce (preferred if possible) or X-Copy as previously. On the first ever launch of any Navitas application communicating with the Navitas Hub, the user will be prompted to enter their Amadeus login name. This is stored and used to identify their connection to Amadeus on the Navitas Hub (service) running on the server.
- If any users have multiple Amadeus Sign-ons, i.e. into different Office Id's, please contact our support desk for further information on how this scenario can be handled
Microsoft Server Versions
The 'Navitas Hub' requires Windows Server 2019 and above to operate due to the newer encryption algorithm used to generate the Certificates in use. If you have a Windows Server version older than 2019 please contact us before deploying the solution to your servers.
Microsoft Pre-Requisites
The 'Navitas Hub' has been built utilising Microsoft .net 8.0, including certain ASP.NET components. As a result there are two additional installations that are required for the system to operate. The installer provided below includes these additional Microsoft Installations - and they install automatically without user interaction. However we have made them available at the end of this article should the need arise.
Silent Installs (/s)
If your agency would benefit from running the installer in 'Silent' mode - the NavitasHubServiceInstall exe can be run with a '/s' command line argument to force a Silent Installation.
Amadeus Configuration
Before attempting the installation of the Navitas Hub, please ensure you agency has been setup with the appropriate Navitas Hub Connector in Amadeus Selling Platform Connect. To do this select 'About' -> 'Amount Amadeus Selling Platform Connect' from their menu
Expand the 'See Details' link
There should be a 'Navitas Hub Connector' listed in the Tasks as a SmartTool,
If the above is not present, your Amadeus Rep will need to request your OID to be configured with this SmartTool.
Windows Service Installer
Download File Required: Navitas Hub Service Installer v1.3
Please note this Installer must be executed each time a release is made to ensure the latest version is running on a server at all times. Please subscribe to the Navitas Hub Release notes to be notified when a new release is made.
The installation is only required once on the server as all users using the server will access the same Navitas Hub application. The installation process verifies the presence of each pre-requisite and installs it if the need arises. A NavitasHubService.exe file is installed to the c:\navitas\navitas hub folder, and registered as a Windows Service, configured to automatically start each time the server is rebooted.
The required certificates are still registered in the Windows Certificate store.
Please Note: Depending on your site configuration, the server may need to be switched into 'Install Mode' before running the below. The Windows Service should only run on the Server instance and is not accessed (or run) by the users in their sessions.
1. Ensure the downloaded file is marked as Unblocked/Safe within Windows.
Locate the downloaded file and right click, selecting Properties from the menu.
From the properties window, select the 'Unblock' checkbox and click OK
NOTE: Failure to perform the above step will mean the required Certificates are not installed correctly thus blocking Amadeus Selling Platform Connect from communicating with the Navitas Hub.
2. Launch the Installation file
Depending on your computer settings, you may be presented with a Windows UAT prompt to allow the installation to make changes to your system. The installation does require to work with 'Administrator' (or elevated) privileges, so click OK if this prompt appears.
On the welcome screen, click Next to proceed.
3. Agree to the Licence Agreement
When the Licence Agreement page is displayed, click the 'I agree' radio button and click next to continue.
4. Read to Install
The system will confirm it is ready to perform the install, click Next to continue.
5. During Installation
The installation will step through the required steps, providing confirmation of each step and its completion on the Performing Actions screen,
6. Installation Successful
Once all steps have been completed, the installer shows the Successful page,click Finish to exit the installer
7. Check Windows Service in Running
Once the application installation has closed, open the Windows Services application and locate the NavitasHubService in the list of services - double check the service is currently running
If the service is not running, manually start the service and ensure no errors are presented.
Navitas Solutions may release periodic updates to the Navitas Hub software over time, the above installation instructions should be followed for each subsequent installation of these updates.
Microsoft Pre-Requisite Files
If the need arises, the below are links to the two required Microsoft files for the .net 8.0 and ASP.NET pre-requisites. Note: these are included in both Navitas Hub installers above so downloading of these files is only required in special circumstances if advised by Navitas Solutions.
Comments
0 comments
Please sign in to leave a comment.